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Definitions and terms:
- Queer.ro - is the commercial name of SC 2G ONLINE SRL., a legal entity of Romanian nationality, having its headquarters in Bucharest, Str. Comanita nr. 6 Ap. 1, sector 2, having the Trade registration number J40 / 20096/2004, the VAT number RO17007496.
- Seller - Queer.ro
- Buyer - any individual / legal entity that places an order.
- Client - an individual / legal entity who has or obtains access to the content, by any means of communication provided by Queer.ro (electronic, telephone, etc.).
- User - any individual / legal person who, by placing the order, has given its consent to the specific terms of the site in the Terms and Conditions section.
To whom is addressing this site?
This site is intended exclusively for major people interested in the type of items sold through this online store.
Personal data and privacy
SC 2G Online SRL ("Queer Shop") according to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data, modified and completed, has the obligation to administer safely and only for the specified purposes, the personal data that you provide us about you. This site uses cookies to provide a complete shopping experience and to be able to provide chat - customer support - by browsing its pages, or by placing an order confirming that you agree to using it.
The purpose of data collection is to inform users / customers about their account status on www.queer.ro, to inform users / clients about the evolution and status of orders, evaluation of products and services offered, commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and sales monitoring and consumer behavior.
By filling in your data on the account creation form and / or the Order you declare that you unconditionally accept that your personal data is included in the Queer Shop database, and you expressly and unequivocally agree that all such personal data be stored, used and processed unlimitedly and / or temporarily by Queer Shop, its affiliates and their collaborators for the development and / or performance by Queer Shop, affiliates and their collaborators of activities such as, but not limited to, commercial activities , promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, sales tracking and monitoring and consumer behavior. We expressly mention that these personal data are not transferred by the Queer Shop to other Romanian entity or abroad.
By reading these Terms and Conditions you have become aware that you are guaranteed the rights provided by the law, namely the right to information, the right of access to data, the right to intervene, the right to oppose, the right not to be subject to an individual decision, to address the court in case of violation of its rights guaranteed by the Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data. You also have the right to oppose the processing of your personal data and to request the total or partial deletion of your personal data.
Based on a written, dated and signed request, sent to 2G Online SRL, Str. Comanita nr. 6, ap. 1, Bucharest, you can exercise, free of charge, the following rights:
- once a year, confirm that personal data is processed or not;
- intervene on the transmitted data
- oppose the processing of data for legitimate and legitimate reasons related to their particular situation
- ask for data to be deleted, except as provided by law.
Thus, Queer Shop can notify users / customers about current offers through the weekly newsletter, and can send greeting cards, gift coupons, or other special messages.
www.queer.ro does not promote SPAM. Any user / customer who explicitly provided his / her email address on www.queer.ro may choose to delete it from our database. The information you provide will be used for the purpose for which you have provided it, to administer, support and evaluate our services and to prevent breach of our security, law and contractual terms.
Also, Queer Shop may provide your personal information to other companies with which it is in partnership, but only on the basis of a confidentiality commitment from them to ensure that such data is kept secure and that the provision of such information personal services are made according to the legislation in force, as follows: suppliers of marketing services, courier services, payment / bank services, telemarketing or other services, other companies with whom we can develop joint programs for market offer of our products and services , insurers.
Your personal information may also be provided to the Prosecutor's Office, the Police, the Courts and other authorized bodies of the state, on the basis and within the limits of the legal provisions and as a result of expressly formulated requests.
Placement of orders
Placements are a form of contract whereby we are required to provide the requested items within 30 days of placing the order or the date of payment (if different). You can give up an order placed within 14 days of receipt, in writing using the contact page of this site, mentioning the order number.
Payment of orders
Orders can be paid by debit or credit card payment through PlatiOnline.ro . This way you can pay online with your personal card or business card, in complete safety. Accepted cards are those issued under VISA (Classic and Electron) and MASTERCARD (including Maestro). Payment is based on a secure online transaction processing system that offers privacy, security and simplicity in purchasing products and services over the Internet. Card processing is done exclusively through the bank, our store does not request or store any details about your card. Important to know! - There are no charges for bank card payments.
There is also the possibility to pay by bank transfer (products will only be shipped after confirmation of payment by the bank) and cash on delivery - at the courier when receiveing the parcel.
Delivery of orders
The delivery of the products is EXCLUSIVELY by means of a express courier. Estimated delivery time by express courier in Bucharest and national is 24 hours from the date of shipment, but because it's a service provided by another company the delivery time can not be guaranteed by us. Delivery costs are calculated dynamically according to the weight of the package that will contain your order.
You can get free shipping when the total order value exceeds 250 lei (VAT included).
If the package has been shipped and has not been retrieved from the courier, this payment option will be deactivated. You will still be able to order, but you will need to pay in advance the card payment, bank transfer or PayPal (Eur).
The courier will make two delivery attempts in two consecutive business days. If delivery is not successful in these two days, you will need to pick up the order from the courier's office. There are no deliveries on Saturdays or legal holidays.
Deliveries can be made on the territory of Romania or in any of the EU member countries. Sorry, but do not ship outside of this area. In Romania, you can choose from the following express couriers - DPD Romania, Fan Courier or GLS Romania. Abroad we ship by GLS exclusively.
Warranty products
All the products come with a 12-months warranty. You have 60 days from the date of delivery at your disposal to inform us about nonconformities or defects. This request can only be made by email . Exceptions to the general guarantee make inflatable products where the 12-month warranty applies only to the valve that controls the pressure, because we can not knowingly know if the product was excessively inflated or punctured by accident - not covered by the warranty.
We will ship a replacement within 14 calendar days in case of the non-compliance. The products sold are not repaired. To request a warranty for a product, please send the defective product together with the original invoice for the discovery. If it is confirmed that the product does not have its normal features, it will proceed to its replacement except the shipping costs. The shipping costs for the return of the defective product will be payed by you.
Product Images
We are committed to use the most relevant images of the products sold, provided they are made available by our suppliers. Photos do not create contractual terms.
Product prices
The main currency is Leo, but we provide our customers an automatic convertor in the most used currencies and regional ones. Converted prices are informative.
Last updated: 18.08.2018